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An NID is not required at registration. However, before your first large withdrawal, KYC verification will be required — National ID Card (NID) or a copy of your passport will need to be submitted. This is to ensure the security of your account.

No. At Baje, each individual is allowed One account only Not permitted. If multiple accounts are detected, all associated accounts may be temporarily or permanently closed and any bonuses may be forfeited.

on the login page go to "Forgot your password?" Click the link and an OTP will be sent to your registered mobile number or email. Use the OTP to set a new password in just 2 minutes.

Yes, you can. Submit a request through Account Settings to change your number — OTP verification will be required on both the old and new numbers. For assistance, Help Center Contact us.

If your account gets suspended, Help Center Contact us — once the reason is identified, the issue is typically resolved within 24 hours. Common causes of suspension include incomplete KYC, suspicious login activity, or payment issues.

To become a member at baje, you must be at least 18 years is required. Registration is strictly prohibited for anyone under the age of 18. We are committed to responsible gaming. To learn more, Responsible gambling View the page.

To close your account, Help Center Submit a written request. If you have a remaining balance, withdraw it first. Once the account is closed, you cannot re-register using the same details.

Minimum deposit from just ৳100. There is no fixed maximum deposit limit, though certain limits may apply depending on your VIP level. For large deposits, please contact our support team.

Deposits via bKash, Nagad, and Rocket are typically processed within within 1 to 5 minutes will be credited to your account. Bank transfers may take up to 2–4 hours. Transfers made at night or on weekends may take slightly longer.

First, refresh the page. If the funds haven't arrived within 30 minutes, contact us with your bKash or Nagad transaction ID Help Center Let us know and our team will resolve the issue promptly.

baje does not charge any deposit fees. However, bKash, Nagad, or your bank may apply their own transaction fees. These charges are determined by the respective service provider.

For security reasons Only payment numbers registered in your own name is recommended for deposits. Funds sent from third-party payment methods may not be processed without KYC verification.

USDT (TRC20) deposits are typically credited after network confirmation 15–30 minutes credited within. Occasionally, it may take a little longer due to network congestion.

Minimum Withdrawal ৳500. Your maximum daily withdrawal limit depends on your account verification level and VIP tier.

Withdrawals are typically held up due to one of the following: incomplete KYC verification, unmet bonus wagering requirements, or an ongoing verification process. Help Center Contact us to find out the reason.

Baje charges no withdrawal fees. However, your mobile banking provider or bank may apply their own transaction charges, depending on your chosen payment method.

For security reasons Withdrawals can only be made to a payment method registered on your account. To add a new number, you must first verify it in your account settings.

Regular members can, per day, 3 Times withdrawal requests per day. VIP Silver: 5 times, VIP Gold: 10 times, VIP Platinum: unlimited. Please allow a minimum of 1 hour between each request.

A wagering requirement is a bonus condition — you must bet the bonus amount a set number of times before withdrawing. For example, a ৳1,000 bonus with a 10x wagering requirement means you need to place ৳10,000 in bets. For details, in the Terms & Conditions here.

Yes, bonuses do have an expiry date. The welcome bonus typically expires 30 days. Each offer may have its own validity period — please read the terms and conditions carefully when claiming a bonus.

Grab your referral link or code from your account. When a friend registers using that code and makes their first deposit, your account will receive ৳300 Referral Bonus will be added. This bonus is available for every friend you refer.

Weekly cashback is credited every Monday by midnight, based on the previous week's net losses. The cashback rate depends on your VIP level — up to a maximum of 15%.

Free Spins can only be used on specific slot games. The eligible game(s) will be indicated at the time the bonus is credited. Wagering requirements apply to any winnings from Free Spins.

Enter your code in the "Referral/Promo Code" field during registration. If you're already a member, you can find it under the "Bonus" section in your account settings, or On the Promotions page, and redeem your code.

Common reasons for bonus cancellation include: using multiple accounts, registering with false information, an expired bonus, or suspected bonus abuse. Full terms and conditions for all bonuses can be found in the Terms & Conditions mentioned above.

Live Betting lets you place bets in real time while a match is in progress. Odds change moment to moment, and you can make decisions based on live stats and scores — making it far more exciting than standard betting.

Cancelling a bet after it has been confirmed is generally not possible. However, "Cash Out" When the feature is active, you can cash out part or all of your winnings before the match ends. The cash out option will appear on each eligible bet.

If a match is cancelled or abandoned, the original stake for that bet automatically refunded A refund will be issued. In a parlay bet, if one match is cancelled, that leg is counted as void and the remaining selections stay active.

Yes! In baje's Live Casino section, Real Human Dealers Games are hosted by real dealers via live video stream. You can play with a live dealer across a variety of games including Blackjack, Roulette, Baccarat, and Dragon Tiger.

Minimum bet for Sports Betting ৳20. Casino slots start from as low as ৳10. Live Casino tables have a minimum of ৳50. Maximum bet limits vary by game and event.

A parlay bet combines multiple selections into a single bet. If all selections win, the odds multiply to deliver a massive payout — but if even one selection loses, the entire bet is lost. Try a parlay if you're looking for bigger rewards.

Yes! Baje regularly Lottery is settled as a draw. Additionally, virtual football, horse racing, and cricket are available 24/7 — no need to wait for live matches.

Go to Account Settings → Security → and enable "Two-Factor Authentication". You can set up 2FA using mobile OTP or Google Authenticator. Once enabled, a verification code will be required every time you log in.

Take the following steps immediately:

• Change your password immediately.
• Help Center let us know — you can request a temporary account lock.
• Log out of all devices from your active sessions.
• Enable 2FA.

No. baje never sells your personal information to third parties. Your data is used solely for account management and legal compliance purposes. For more details, Privacy Policy to read more.

Always check that the URL shows baje-baji.com to stay safe. baje will never ask for your password via email or phone. Do not click on suspicious links. Always log in through the official site only.

All casino games at baje use RNG (Random Number Generator) technology verified by internationally accredited third-party auditors. Sports odds are set based on real market data.

Yes. The mobile version has the same SSL encryption and security measures in place. We recommend using a VPN when connecting over public WiFi. Always keep your screen locked to prevent unauthorized access to your account.

Start by clearing your browser's cache and cookies, then check your internet connection. Chrome or Firefox is recommended for the best experience. If the issue persists, Help Center let us know.

Yes. On iPhone or iPad, simply open baje-baji.com in Safari or Chrome — the full site works seamlessly. You can also tap "Add to Home Screen" to create a shortcut.

A stable internet connection is required for live betting. A minimum 3G connection will work, but 4G/LTE or WiFi is recommended for the best experience. A strong connection is essential for live streaming.

• Fast Withdrawal Processing
• Higher Cashback Rates (up to 15%)
• Personal Account Manager
• Exclusive Bonuses & Offers
• Higher Bet Limits
• Invitations to exclusive events

Points can be redeemed for bonus credits, free spins, or special rewards. The points exchange rate varies by VIP level — the higher the level, the greater the value of each point.

Activity is reviewed every 3 months. Extended inactivity may result in a level reset. Play regularly and maintain the required betting volume to keep your level.

High Roller is the highest VIP tier — designed for players who bet large amounts regularly. Enjoy exclusive unlimited bet limits, a dedicated personal manager, faster payouts, and access to exclusive events. For more details, High Roller page here.

Loyalty points are valid from the date they are earned for 12 Months remains active. Playing regularly automatically renews your points. It's best to use them before they expire.

Regular Voucher page and Promotions Page Check it out. VIP members receive exclusive offers via email and SMS. Keep promo notifications enabled to stay updated on new offers.