At baje, Responsible Gaming —
Keep it fun, Not an addiction

1 When does gaming become a problem?

The moment gaming or betting starts affecting your daily life, relationships, work, or financial wellbeing — it's no longer just entertainment. Many people don't even notice when a hobby gradually becomes a problem.

Baje knows that talking about responsible gaming is easy, but following through in practice can sometimes be difficult. That's why we haven't just written a policy — we've built real tools that genuinely help you.

Online gaming and betting are relatively new in Bangladesh's social landscape, and many people are unsure where to draw the line. Baje aims to fill that gap — with the right information, the right tools, and support when you need it most.

2 Core Principles of Responsible Gaming

BajeResponsible gaming on baje means following the principles below:

• Set a Budget: Decide in advance how much money you're setting aside for gaming — and stick to it. We recommend spending no more than 10% of your monthly income on gaming.
• Be prepared to lose: Betting is a form of risky entertainment. Chasing losses with more bets is a dangerous path.
• Set a Time Limit: Decide in advance how long you'll play each day or week, and stick to it.
• Play with a clear head, not on impulse: If you're feeling angry, frustrated, or stressed, take a break from gaming.
• Spend time with family and friends: Don't let gaming damage your relationships.
• Don't play under the influence of alcohol or drugs: Substance use impairs your ability to make sound decisions.

3 How to Recognise the Signs of Problem Gaming

Problem gaming often develops gradually. Evaluate yourself or someone you care about — do any of the signs below feel familiar?

4 Use baje's Protection Tools

Baje's members can use all of the following tools completely free of charge. They can be activated anytime from your account settings:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits. Once set, any increase requires a 72-hour cooling period.
• Betting Limits: Set a maximum stake limit per bet before you start playing.
• Loss Limit: Once you have lost a set amount, your session will automatically end.
• Session Time Limit: Set your session length in advance. You'll receive a notification when time is up, followed by a mandatory break.
• Cooling-Off Period: Take a temporary break ranging from 24 hours to 6 months. During this period, access to your account will not be possible.
• Self-Exclusion: For a longer break, you can lock your account for anywhere between 6 months and 5 years.

5 Asking for Help is an Act of Courage

Many people think asking for help is a sign of weakness — but it actually takes courage. If you feel like you're losing control of your gaming, don't wait. Take action now.

BajeTo self-exclude on , simply contact our support team — that's all it takes. No questions asked, no hassle. We'll respect your decision and act quickly.

• Let a trusted family member know about your gaming habits.
• If needed, seek advice from a mental health professional.
• All contact with baje's support team is handled with complete confidentiality.
• Set your own limits and use baje's tools to help you stick to them.

6 Protection of Minors

Baje For users aged 18 and above only. Protecting minors from gaming is our ethical responsibility.

• Age verification is carried out at the time of registration.
• If your age cannot be verified during the KYC process, withdrawals will be placed on hold.
• If children or teenagers use a shared family device, please be vigilant as a parent or guardian.
• Enable parental controls on your devices.

If you're aware of any suspicious account activity, please Help Centre Let us know. We will investigate promptly.